General Terms & Conditions

Here you will find the General Terms & Conditions from the Schlosshotel Karlsruhe as download:


GTC for Hotel Accommodation Contracts


GTC for Events


GTC for Tour Operators


Note according to Regulation (EU) No 524/2013 of the European Parliament and Council:

The link to the homepage of the European Commission for the online settlement of consumer disputes is: - for further information please refer to this link. For first questions about a possible dispute resolution, please contact info(at)

Note according to § 36 para. 1 no. 1 VSBG:

We strive to settle any disputes arising from our consumer relationship relationships in a mutually agreeable manner. For any complaints, our customers can contact info(at) The limitation of any claims is excluded for the duration of this procedure. If no agreement is reached there, the legal process is open - without prior attempts at arbitration by a state-recognized body.